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Undergraduate Catalog 2016-2017

Computing Services: Division of Information Technology

Phone: 301-405-1500
Fax: 301-405-0300

The Division of Information Technology is part of a University of Maryland student's everyday academic and social life. The division plans, develops, supports, and maintains computing, networking, and telecommunications services for the university community to enhance both day-to-day academic and business goals and to further the university's standard of excellence in education and research.

Many faculty members have integrated technology into courses, both inside and outside of the classroom. Some professors use clickers to collect student feedback during class. Through ELMS, the university's Enterprise Learning Management System ( www.elms.umd.edu ), instructors can provide online course materials, collect assignments, post grades electronically, and hold discussion sessions.

The university's robust wireless network (one of the nation's largest for a university our size) gives students the ability to connect to the Internet from almost anywhere on campus. Every student living in a residence hall also has a dedicated high-speed data jack to use when connecting to the university network from his or her room. Computer labs across campus feature Windows and Macintosh environments, offer printing services (from lab or personal computers), and provide course-related software. UMD’s Box service ( www.it.umd.edu/box ) gives students 50 GB of storage space to use for backing up files, synching files on multiple devices, and collaborating with others.

Service Desk staff ( www.helpdesk.umd.edu , 301-405-1500) are available to answer IT questions and provide tech support, and they can be contacted in person, over the telephone, and via live chat. The Service Desk's IT Service Center online resource ( www.itsc.umd.edu ) enables you to consult a knowledge base of how-to articles and a catalog of IT services, check and subscribe to service alerts, and initiate and track help requests online 24/7.

Discounts on computers and cellular devices and service are also available to University of Maryland students. Some popular software is available at no cost via downloads or subscriptions. Visit www.it.umd.edu/techsavings for more information.

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